June 1, 2022
We have updated our cancellation policy.
Your appointments and convenience are of high importance to us. We realize that at time unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least 24 hour notice.
A credit card is required to make a chemical service appointment.
ALL CHEMICAL SERVICES: A cancellation fee of 100% of the reserved service price if less than 24 hour notice will be charged to your credit card on file.
“No-Show” will likewise be charged 100% of the booked service price.
Cancellation of an appointment made within 24 hours prior will require at least 4 hrs.
notice. A failure to provide it will result in a fee equal to 50% of the reserved service cost.
We ask you to realize that when you forget your appointment or fail to cancel with enough notice
in advance, we miss out on an opportunity to fill that time slot
and other clients miss the chance to receive our services.
Since we realize that it is easy to forget an appointment when made in advance, all our appointments
are confirmed 48 hours in advance by your preferred method, text or email.
We realize that emergencies and unforeseen events do happen. We reserve the right to make exceptions under certain circumstances.